Net Access Blog

Net Access Opens New York City Sales Office

Posted by Steve Callahan on Jul 16, 2015 9:54:00 AM

Our strategy of locating our data center and disaster recovery facilities safely away from coastal flood plains and urban threats zones has made our services incredibly attractive to businesses based in major metropolitan areas. I think for that reason we have recently seen a large increase in interest in our solutions from New York City-based companies. To best address this demand, earlier this month we opened a new sales office in midtown Manhattan. Located on the 8th floor at 470 Seventh Avenue in the heart of Midtown, this new location will provide clients, partners and prospects more convenient access to the company’s account management and sales engineering teams, and will increases our capacity for meetings, training sessions and special events like partner lunch and learn seminars. It should also help us recruit new employees and partners.

So if you are in the area, please let us know if you’d like to stop by!


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Topics: net access

Top 10 Reasons to Choose Net Access for your Data Center Needs

Posted by Net Access on May 21, 2015 4:18:35 PM

In honor of David Letterman's final show last night, here is our Top 10 list:

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Topics: net access

What's New with Net Access in 2015

Posted by Raul Martynek on Feb 11, 2015 10:26:32 AM

Raul_MartynekAs we start off 2015, I wanted to provide an update about our plans and major initiatives for the coming year.
Net Access enjoyed a 10th consecutive year of double-digit revenue growth in 2014. We expanded our base of enterprise customers, introduced a line of new managed hosting products under the FlexServices umbrella, achieved HIPAA/HITECH compliance certification, and made tremendous progress on the expansion of our Parsippany II datacenter. Throughout the year we tried never to lose sight of our core focus of insuring that we provide the highest level of service and support to our customers. We are thankful that thousands of customers continue to select Net Access as their trusted infrastructure partner. 
For 2015, we have some big plans. Some are the completion of activities we started in 2014, others are new initiatives. All of them are designed to enhance and build upon our focus to be the premier colocation and cloud provider to enterprise customers anywhere in the US. Here they are:
  • Parsippany II Expansion & Site Improvements – After over a year of hard work and effort, the completion of our 70,000 sq.ft. addition to our Parsippany II datacenter is at hand. We will be moving in our first customer into the expansion in the first week of March. This is a huge event, and the foundation for our growth in the coming years. We plan on having a launch event sometime in late April, for employees, customers and partners to celebrate the opening. We will send out details as we firm up our plans. In addition, when spring comes we will begin work on some large scale outdoor improvements to the site. This will entail installing a 10 ft. anti-climb fence and K rated crash boulders around the property as well as installing security gates and bollards for authorized entry access to the facility. These improvements will allow us to continue to make Parsippany II one of the most advanced datacenters in the New York Metro area.
  • New Workspace Recovery Facility – We recently signed a lease for a 32,000 sq. ft. office building near our Cedar Knolls datacenter and plan to convert the space into a Workspace Recovery Center. The location will provide for turn-key, dedicated office seats and suites for disaster recovery planning. The facility will be directly connected to NAC datacenters and provide UPS & Generator backed power. We believe this service dovetails perfectly with our datacenter and managed services offerings that support backup and 100% availability and uptime. We will be starting an initial build-out of the space later this month and hope to have the space available for customers by early June.
  • Secondary Datacenter and Managed Services Location– In 2015 we are seeking to establish a secondary location in a geographic market that is at least 500 miles away from our primary NJ locations. We know that many of you maintain back-up or secondary sites at other datacenter locations and we want NAC to be able to provide this capability to you and future customers. In addition, we need a scalable secondary site for our managed hosting offerings. We are evaluating a number of markets and entry strategies. Currently, we are actively looking at options in Chicago, Columbus, Austin, Dallas, Denver and Phoenix. We are excited about expanding to another geography to complement our New Jersey footprint. Feel free to drop us a note if you have a particular need or idea regarding location.
  • FlexPlatform 1.0 Launch – Last year we began a major software development project to upgrade our internal OSS/BSS systems and customer facing portal. Our new platform utilizes modern software languages (Python/PHP), service oriented architecture (SOA) and a dynamic user interface (Node.js). You can read more here. We are excited about being able to rollout to you a modern, light-weight customer portal that will have a more attractive look, expanded functionality and incorporate our managed hosting and cloud products. Keep on the lookout for updates and we are targeting end of Q2 for the initial launch.
  • Website Re-launch 2.0 – As you might remember, we rolled out a new website in late 2013. In 2014 we spent a significant amount of time working with an outside agency to refine our marketing look and feel and revise our website content to be more informative and easier to use. We also, as mentioned above, expanded and revised our product offerings under the “FlexServices” umbrella. We are now working on refreshing the website and expect to have it in production by the end of Q1. This new website and new Customer Portal will share the same core elements and we aim to create a unified, consistent experience as you interact with NAC.

A few weeks ago was my first anniversary here at Net Access. It’s been a real pleasure to be here, meet many of you and be part of the NAC family. Thank you for a great first year!

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Topics: data center, disaster recovery seating, managed services, net access, expansion

What's the latest on our Parsippany II Data Center Expansion?

Posted by George Puglia on Aug 4, 2014 2:42:00 PM

Parsippany II


George Puglia. Facilities Manager Net Access

The summer heat is in full effect, but it hasn’t slowed the expansion of Parsippany II one bit. Over the last several months and after more than 45,000 man-hours, our new datacenter space is really coming together. Late last year we started with an empty lot, and today we are well on our way to having our most advanced facility yet.

The Parsippany II Extension will provide 70,000SF of additional space, capacity for 1,500 new cabinets and 5MW of new useable UPS power. 

We have designed the Extension very much like Parsippany II, incorporating all the best practices we have learned over the last decade of building and managing datacenters. The facility is a true 2N+1 design, with two fully independent generation, ATS, power, and UPS cores, with each component N+1 minimum. The entire facility will be high density with 20kW per rack available anywhere and per-rack metered power standard.

Before the first customer can move in, we had to build a rock-solid foundation first.  

What does that take?

In construction terms:

  • 300,000 lbs of rebar
  • 66,000 Concrete block
  • 3,000 Cubic yards of concrete*
  • 4,000 Cubic yards of controlled fill
  • 45,000 SF of roofing material
  • 500 tons of structural steel
  • 600 pieces of structural steel
  • 46 tons of roof bar joist
  • 40,000 sq ft of floor deck
  • 40,000  sq ft of roof deck
  • 10,000 shear studs
  • 3,000 sq ft of mechanical platforms

 * The concrete alone equals 123,000 80lb bags from your local hardware store.


What’s next ?

 Parsippany II


"You can't get around the chemistry of concrete"


As you can see, the outer shell of the facility will soon be completed, the weather proofing will commence and we will move to the interior. The electrical conduits are being run in the floors, the masons start building the block walls between the power room and datacenter floor, and the first floor interior concrete pour occurs.

Most people don’t realize that newly poured concrete requires a curing period of 30 days to properly dry, prior to sealing and polishing.   Proper curing means you get the designed floor load, key to holding up heavy cabinets filled with gear.  We've been working around the clock on nearly every other element of the build, but you can’t get around the chemistry of concrete. 

The floors will be diamond polished, which we chose for several reasons. Aesthetically, the mirror finish looks fantastic. It's also much easier to keep clean, eliminating the dust commonly associated with concrete and reducing airborne particulate over time. Lastly, it's much more durable than a lot of other concrete options, because there are no topical membranes to flake peel or bubble. If I could have this in my house, I would. :)  


Coming in Fall 2014

In every new build, going back to our first company owned and operated facility in 1999, we've always blended our years of experience with the latest in new technology, and this extension is no exception. The sum total of all these big & small details are what will make Parsippany II an innovative datacenter, and we're excited to open the doors. We are shooting for October 1st occupancy and will stay focused on hitting that date.

If you're interested in hearing more, want to go on a tour, or just want to talk about datacenter construction in general, give us a shout. We’re always happy to talk about the nuances of datacenter design and operations.

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Topics: data center, colocation, net access, expansion

Security: Heartbleed, Net Access and How It Can Effect You

Posted by Net Access on Apr 24, 2014 10:57:00 AM

So What Is Heartbleed Really?

what is heartbleedIt’s all over the news that there is a major security flaw in the Internet exposing practically everyone that has ever used it and transmitted private data over it.

The root cause of the problem is in a security protocol called OpenSSL (Secure Sockets Layer) that facilitates encrypted sessions between a client application (web browser, email etc.) and the host application (web server) securing the data that passes between them. What has been discovered is that a flaw was introduced 2 years ago so that while these sessions are alive and heartbeat packets are exchanged between the host and client, this is the point at which the session is vulnerable to high-jacking by a 3rd party who can spoof the heartbeat packet and intercept the session. 

Technically Speaking..

The Heartbleed bug write-up mentions Apache and nginx as being the most notable software using OpenSSL, and also points out that these have a combined active site market share of over 66% according to our April 2014 Web Server Survey. The good news is not all of these servers are running an HTTPS service, nor are they all running vulnerable versions of OpenSSL with heartbeats enabled. According to estimates just over 15% of SSL are running the heartbeat extension, accounting for around half a million certificates issued by trusted certificate authorities. These certificates are consequently vulnerable to being spoofed (through private key disclosure), allowing an attacker to impersonate the affected websites without raising any browser warnings.

For those of you on Microsoft platforms only small percentage of IIS web servers also appear to support the TLS heartbeat extension; these are more likely to be vulnerable Linux machines acting as reverse proxy frontends to Windows servers.

Support for heartbeats was added to OpenSSL 1.0.1 (released in 2012) by Robin Seggelmann, who also coauthored theTransport Layer Security (TLS) and Datagram Transport Layer Security (DTLS) Heartbeat Extension RFC. The new code was committed to OpenSSL's git repository just before midnight on new year's eve 2011.

OpenSSL's security advisory states that only versions 1.0.1 and 1.0.2-beta are affected, including 1.0.1f and 1.0.2-beta1. The vulnerability has been fixed in OpenSSL 1.0.1g, and users who are unable to upgrade immediately can disable heartbeat support by recompiling OpenSSL with the -DOPENSSL_NO_HEARTBEATS flag.

In all actuality how serious is the risk to me?

Like all security scenarios it really comes down to how big the target is (like in the Target credit card hack). For an end-user that is regularity accessing higher profile sites on the Internet for transactional purposes or Social networking it is of a greater concern as hackers usually target these types of assets due to the high volume of traffic, which leads to an increasing likelihood of intercepting useful data for nefarious use later. Especially as many Internet users tend to use the same passwords and usernames for a large proportion of their accounts .

According to a recent Netcraft web server survey that looked at nearly 959,000,000 websites, 66% of sites are powered by technology built around SSL, and that doesn't include email services, chat services, and a wide variety of apps available on every platform. 

For a business, if you are running and operating any type of Internet accessible server or services (web, email, transaction processing) that uses OpenSSL you are at risk of exposing your user bases secure information on the Internet.

Should I change my password?

This is a simple answer -  YES

 However, understand that until the vulnerability is fixed and a patch is applied to the server there is still a risk that data can be intercepted. Also, remember to use good password practices that combine case, numbers and symbols to create a complex passcode that is much harder to crack.

To help you remember your passcode create a passphrase or rhyme that uses the first letters of each word, numbers and symbols such as:

     ! I walk my kids to school @ 830 Every day = !Iwmkts@830ED

Unfortunately not all websites accept symbols in the passwords however I expect this will become more apparent in the very near future.

So, we operate servers that use OpenSSL what should we do ?

Apply updates and patches to your system as soon as they become available then notify all your end users and clients to change their passwords. To enhance security implement passcode type practices, enable symbols and the like within the system, also for internal purposes consider implementing strong authentication using token based solutions from companies like RSA.

What is Net Access doing about this ?

Net Access has a culture of operating highly secure infrastructure, systems and secure managed services. Our security team is constantly assessing all our platforms on an ongoing basis. We are proud to say that all systems are go, the customer portal was never at risk and we do not anticiapate any adverse effects due to the 'Hearbleed' crisis.

We are also working with vendors and partners to ensure any systems we interface with are also secured.

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Topics: heartbleed, ssl, security, ddos, heart beat, heart bleed, net access, risk, RSA